The quality movement grew out of a desire to provide better goods and services while reducing cost. As an illustration, Dr. W. Edwards Deming defined Quality as:
"A predictable degree of uniformity and dependability, at low cost and suited for the marketplace."
Public health is a public good* and provides services not fulfilled by private markets. While fulfilling a mission to provide public goods, public health is expected to be good stewards of public investments. This site provides information critical to understanding the relationship of costs (e. g., cost analysis, financial performance, waste elimination) as a vital component of quality and performance improvement.
Performance Management and Quality Improvement
HHS Public Health Quality
CDC Performance Improvement Managers Network (PIM)
Performance Management & Quality Improvement
National Council on Nonprofit
The Sustainability Formula: How Nonprofit Organizations Can Thrive in the Emerging Economy
Getting to Outcomes
By: Abe Wandersman, PhD
10 Steps to Promoting Science-Based Approaches (PSBA) to Teen Pregnancy Prevention using Getting To Outcomes (GTO)
Applying Science. Advancing Practice.
Public Health Agency Accreditation
PHAB Education Center
CDC Preparing for Accreditation