Financial Management, Performance, and Quality

The quality movement grew out of a desire to provide better goods and services while reducing cost. As an illustration, Dr. W. Edwards Deming defined Quality as:

"A predictable degree of uniformity and dependability, at low cost and suited for the marketplace."

Public health is a public good* and provides services not fulfilled by private markets. While fulfilling a mission to provide public goods, public health is expected to be good stewards of public investments. This site provides information critical to understanding the relationship of costs (e. g., cost analysis, financial performance, waste elimination) as a vital component of quality and performance improvement.

Performance Management and Quality Improvement
HHS Public Health Quality
CDC Performance Improvement Managers Network (PIM)
Performance Management & Quality Improvement

Financial Management
National Council on Nonprofit
The Sustainability Formula: How Nonprofit Organizations Can Thrive in the Emerging Economy

Getting to Outcomes
By: Abe Wandersman, PhD
GTO Demonstration
10 Steps to Promoting Science-Based Approaches (PSBA) to Teen Pregnancy Prevention using Getting To Outcomes (GTO)
Applying Science. Advancing Practice.

Public Health Agency Accreditation
PHAB Education Center
CDC Preparing for Accreditation

*Public good – Goods that are consumed or financed collectively (e.g., clean airs, national defense, discovery of penicillin) either because it is impossible to include/exclude any consumer who does not pay or because once produced, there is no additional cost for additional consumers. Getzen TE. Health Economics: Fundamental and flow of funds. New York:Wiley, 2004.

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